Enrol with My Family Lounge

Thank you for your interest in enrolling your child. We manage all our enquiries online through the My Family Lounge service.

It’s easy to enrol in your chosen service. For permanent bookings, follow the three simple steps below. For casual bookings, use My Family Lounge Casual Booking App.

If you have any questions, please call our enrolments team on 1800 270 640.

Step 1

For NEW families to My Family Lounge, click on the REGISTER button. You will then be taken through a registration process to create your My Family Lounge account.

Step 2

Log into your My Family Lounge account and tell us about you, your child and what bookings you would like. If we can meet your needs, we will.

Step 3

For permanent bookings, we will get back to you within 48 hours and advise if we have a spot available for your child.

When we have a space available, you will be emailed an offer, asked to accept the offer and to complete and submit the enrolment form in the My Family Lounge portal.


If you don’t have the app then:

Get the app on Google Play 

Get the app from the App store

Book in for Casual Days

Download the My Family Lounge App and use your My Family Lounge account to book in for casual days.

The Defence Childcare Program is designed to provide childcare to Defence personnel families and local communities.
If you want to enrol your child into a long day care, which include intergrated kindergarten programs, please visit our services page at https://dcu.onetree.org.au/our-services/.
We have One Tree Defence Childcare services across Australia. Please choose the state you live in to see a listing of services for that state.
The One Tree Defence Childcare Unit also offers out of school hours care and vacation care in some areas.
Defence families that need help in finding a long day care, out of school hours care or vacation care can get assistance from our Individual Case Management (ICM) service.
The link to the ICM page is: https://dcu.onetree.org.au/individual-case-management/.